You're Right: Your Customer's A Narcissist (Your Customer Service Will Improve Once You Accept This)

You're Right: Your Customer's A Narcissist (Your Customer Service Will Improve Once You Accept This):

Micah Solomon, forbes.com

The customer’s at the center of the customer’s universe

A customer wants to feel that they’re at the center of your (the service provider’s) world. Customers are, after all, already at the center of their own world, their own reali…